TLK100 – keeping Heating Engineers connected

A Heating Engineering business has created greater efficiencies with the help of Motorola WAVE PTX™.

Historically, communication has been carried out via mobile phones and text messaging.  This way of communication had its limitations however.  Engineers on the ground needed to speak with managers in HQ and other engineers at other sites.  They needed to share information from site, ask questions when presented with issues and report back any additional work or parts that were required.  The ability to have these conversations instantly and within a group arrangement was key.

The Motorola WAVE PTX™ TLK100 was the ideal solution for the business.   The TLK100 is a rugged and robust radio that can withstand everyday knocks and drops.  This was a significant benefit to the business as mobile phones were often getting damaged.  The TLK100 combines the broad coverage of a Europe-wide 3G/4G network with the ease of two-way radio communications.  This has provided the team to communicate at a push of a button from anywhere within the UK.  Call groups have been set up to allow the right people talk to one-another and share information at far greater speed.

The team are now flourishing due to the improved flow of information and group dialogue with many hours saved per week as a result of the TLK100.

If you would like a demonstration of the WAVE service including the TLK100, please contact us on 0800 002 9003

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